Forging a Resilient Supply Chain in the Era of COVID-19

Gad Allon has crafted a new Wharton Executive Education virtual program, Designing and Managing Supply Chains for the Future. The program teaches how to create strong, nimble, resilient supply chains that can weather the current crisis as well as future shocks.

Operations Information and Decisions

Resilience in Networked Systems

How Starbucks Came a Long Way on Customer Centricity

In the newest edition of Peter Fader’s book “Customer Centricity,” he describes how Starbucks has pivoted to become a more customer-centric company in the eight years since the book was first published.

Marketing

Ubiquity of Data

Wharton/USC Collaborative Plays Key Role in Greece’s COVID-19 Response

Hamsa Bastani joined USC Marshall faculty to create a machine learning platform that algorithmically automates the process of vetting the COVID-19 risk of incoming tourists through all ports of entry in Greece.

Operations Information and Decisions

Consensus and Contagion in Society

Fast COVID-19 Testing is Key to Re-opening

Lyle Ungar describes how COVID-19 testing will enable re-opening our economy— but only if companies and the FDA are willing to prioritize speed above accuracy.

Computer and Information Science

Ubiquity of Data

Datathon Challenge: How to Boost Sales for a Global Retailer

Raghu Iyengar, one of the judges for a recent Wharton virtual Datathon, discussed the increasing importance of data analytics in retail, especially given the challenges the industry has faced during the COVID-19 pandemic.

Marketing

Ubiquity of Data

Dani Bassett, Jordan Dworkin, and Perry Zurn

Rooting Out Systemic Bias in Neuroscience Publishing

An interdisciplinary research team has found statistical evidence of women being under-cited in academic literature. They are now leading efforts to analyze systemic racial bias in neuroscience citations, and have suggestions for combatting it.

Bioengineering
Electrical and Systems Engineering
Neuroscience

Evolution, Emergence and the Brain

What Have Marketers Learned During the Pandemic and What Role Can Analytics Play in Forecasting the ‘Next Normal’

Eric T. Bradlow reflects on the evolving challenges leaders and organizations face during the pandemic, what the future may hold for business and sports through the lens of analytics, and the role analytics can play in shaping decisions.

Education
Marketing
Statistics

Ubiquity of Data

Female professional using virtual assistant at desk

3 Strategies for the Future of Voice-Enabled AI

Raghu Iyengar weighs in on what's ahead for this rapidly-growing technology in his recent Wharton Magazine op-ed.

Marketing

Ubiquity of Data

Sandra González-Bailón Named 2020-21 Penn Fellow

The Penn Fellows program provides leadership development to outstanding, midcareer Penn faculty members, selected from a pool of excellent candidates nominated by Penn’s deans, department chairs, and Faculty Senate leaders. Professor Sandra González-Bailón is among the 2020-21 cohort.

Communication

Consensus and Contagion in Society

Rakesh Vohra Wins SIGecom Test of Time Award

Warren Center Director Rakesh Vohra received the 2020 SIGecom Test of Time Award. Vohra’s paper, “Calibrated Learning and Correlated Equilibrium,” originally published in 1997, has served as an essential contribution to the literature on game theory.

Economics
Electrical and Systems Engineering

Resilience in Networked Systems

News

Forging a Resilient Supply Chain in the Era of COVID-19

How Starbucks Came a Long Way on Customer Centricity

Wharton/USC Collaborative Plays Key Role in Greece’s COVID-19 Response

Fast COVID-19 Testing is Key to Re-opening

Datathon Challenge: How to Boost Sales for a Global Retailer

Rooting Out Systemic Bias in Neuroscience Publishing

What Have Marketers Learned During the Pandemic and What Role Can Analytics Play in Forecasting the ‘Next Normal’

3 Strategies for the Future of Voice-Enabled AI

Sandra González-Bailón Named 2020-21 Penn Fellow

Rakesh Vohra Wins SIGecom Test of Time Award