Turning Ugly Duckling Customers Into Beautiful Swans

Peter Fader shares insights about using retail data, boosting customer lifetime value, and his latest book on “The Customer-Base Audit: The First Step on the Journey to Customer Centricity” in this interview with Women's Wear Daily.

Marketing

Ubiquity of Data

The Physics of Us

“We’re using physics principles to understand life and living matter,” says Eleni Katifori, who studies vasculature in plants and animals. “But we are also using living matter as an inspiration to discover new physics, for asking the right questions or new questions.”

Physics and Astronomy

Ubiquity of Data

Using Data to Protect and Serve: How Analytics Can Drive Social Good

How can data impact our understanding of social problems and lead us to effective solutions? Hamsa Bastani and Duncan Watts spoke on a panel about using data to protect and serve at a recent Wharton School Beyond Business virtual lecture.

Communication
Computer and Information Science
Operations Information and Decisions

Ubiquity of Data

At Engaging Minds, three Penn Integrates Knowledge Professors take the stage

Alumni heard Dolores Albarracín talk about how conspiracy theories take hold at Penn's 24th Engaging Minds event, the first in person since 2019. "We have to trust our thinking abilities,” she said

Communication
Health Management
Nursing
Psychology

Consensus and Contagion in Society

Service Cards and ML Governance

Michael Kearns joined the TWIML AI Podcast to discuss responsible AI, ML governance, the announcement of service cards, and their take on “model cards” at a holistic, system level as opposed to an individual model level.

Computer and Information Science

Social Norms for Algorithms

FTC Chair Khan Names Aviv Nevo as the Agency’s Director of Bureau of Economics

Aviv Nevo has been appointed to serve as Director of the FTC’s Bureau of Economics. “I’m excited that we will have Aviv on board as the FTC’s director of the Bureau of Economics,” Chair Khan said. “His insights and expertise will be an asset to our agency and to our work serving the American public.”

Economics
Marketing

Resilience in Networked Systems

Dani Bassett Receives 2022-23 Heilmeier Award

Dani Bassett has been named the recipient of the 2022-23 George H. Heilmeier Faculty Award for Excellence in Research for “groundbreaking contributions to modeling and control of brain networks in the contexts of learning, disease and aging.”

Bioengineering
Electrical and Systems Engineering
Physics and Astronomy
Psychiatry

Evolution, Emergence and the Brain

For ‘Spirit of Innovation,’ Vijay Kumar Named National Academy of Inventors Fellow

Vijay Kumar has been named a Fellow of the National Academy of Inventors, recognizing his contributions to inventions that have made a meaningful impact on society.

Computer and Information Science
Electrical and Systems Engineering
Mechanical Engineering and Applied Mechanics

Ubiquity of Data

What the FTX Collapse Means for the Cryptocurrency Market

The rapid fall of FTX makes clear that better regulation is necessary to protect investors and reduce crime in the cryptocurrency market. Kevin Werbach, a longtime advocate of stronger oversight, explains why the path to regulation isn’t a straight line.

Legal Studies & Business Ethics

Resilience in Networked Systems

Are Subscription Programs Paying Off for Retailers?

Paid programs can help companies grab more customers with perks such as free shipping and exclusive offers, especially as consumers look to cut costs and find added value amid high inflation. But a new study co-authored by Raghuram Iyengar reveals potential pitfalls of this approach.

Marketing

Ubiquity of Data

News

Turning Ugly Duckling Customers Into Beautiful Swans

The Physics of Us

Using Data to Protect and Serve: How Analytics Can Drive Social Good

At Engaging Minds, three Penn Integrates Knowledge Professors take the stage

Service Cards and ML Governance

FTC Chair Khan Names Aviv Nevo as the Agency’s Director of Bureau of Economics

Dani Bassett Receives 2022-23 Heilmeier Award

For ‘Spirit of Innovation,’ Vijay Kumar Named National Academy of Inventors Fellow

What the FTX Collapse Means for the Cryptocurrency Market

Are Subscription Programs Paying Off for Retailers?